Paramount +

The concern is not "Home Security Devices And Equipment" help related........................... Topic moved here to the TV help section for assistance. 

Hello @user_3n6xu2, thank you for taking the time to reach out on social media.  I understand your concern with Paramount+, and I'd like the opportunity to check into that for you.

To access your account, will you please send us a direct message with your full name and complete service address.

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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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Well user_3n6xu2, it appears that "XfinityKrista" gave you the same copy/paste response as on other threads. Other "Official Eployees" have indicated that this is a known app/dvr problem for which a ticket has been opened, but why that information is not being given to those of us submitting these messages is the real issue. Their typical, ineffective, evasive response seems to have worked exactly as intended: you gave up.