Paramount +

Hi there, @user_1902e5 Thank you so much for taking the time to reach out to us here, regarding your Paramount Plus equipment questions. Good choice by adding Paramount Plus, I watch it all the time! I'm very sorry for the inconvenience you are experiencing, I'lll get you taken care of.

To access Paramount+ programming, you'll need:

1. One of the following:
   • A compatible streaming TV Box with Xfinity Flex service (excludes Xi5 TV Boxes) or a compatible X1 TV Box with Xfinity X1 service, including:
     • Xfinity Flex
       
       • Xi6 streaming TV Box
       • XiOne streaming TV Box
     • Xfinity X1
       
       • XG2v2 (Non-DVR; Pace Model)
       • XG1v3 (DVR; Arris or Pace Model)
       • XG1v4 (DVR; Arris Model)
       • XiD (Non-DVR; Pace or Cisco Model)
       • Xi5 Wireless TV Box (Non-DVR; Pace Model)
       • Xi6 Wireless TV Box (Non-DVR; Arris or Technicolor Model)
   • TV Boxes that aren’t compatible:
     • RNG150
     • Pace Xi3
     • Samsung XG2v2
     • Arris XG1v1
     • Pace XG1v1
   • Flex exclusions:
     • Pace Xi5 (PX051AEI)