Visitor
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1 Message
Paramount plus
Paramount plus won’t load consistently. I get an error message when trying to watch 1883 or Mayor of Kingstown. All the equipment is only a month old
Visitor
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1 Message
Paramount plus won’t load consistently. I get an error message when trying to watch 1883 or Mayor of Kingstown. All the equipment is only a month old
XfinityJosephB
Official Employee
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481 Messages
5 m ago
I am so sorry that your Paramount isn't working so well right now! I know that can be rather frustrating, I am a big fan of Big Brother and all the Star Trek shows on there too! If you have already rebooted your boxes and still getting the same error, @user_7a1241, go ahead and send me a DM and we can try and take a look at what might be going on! You can send me a DM using these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_d55901
Visitor
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1 Message
4 m ago
Same issue - has xfinity fixed this? One step closer to pulling the plug
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