U

Visitor

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1 Message

Mon, Jan 10, 2022 2:07 AM

Paramount plus

Paramount plus won’t load consistently. I get an error message when trying to watch 1883 or Mayor of Kingstown. All the equipment is only a month old

Official Employee

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481 Messages

5 m ago

I am so sorry that your Paramount isn't working so well right now! I know that can be rather frustrating, I am a big fan of Big Brother and all the Star Trek shows on there too! If you have already rebooted your boxes and still getting the same error, @user_7a1241, go ahead and send me a DM and we can try and take a look at what might be going on! You can send me a DM using these directions:

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Visitor

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1 Message

4 m ago

Same issue - has xfinity fixed this? One step closer to pulling the plug

Official Employee

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639 Messages

Hi, @user_d55901. I see you are having some problems when using Paramount+ as well. Can I have more details about your situation? Are up running into issues with these exact titles too, or are you watching other content? Also, have you tried any troubleshooting steps so far?

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