cmcorton's profile

Regular Visitor

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10 Messages

Friday, October 20th, 2023 4:04 PM

Closed

Paramount plus, Netflix ext freeze up

No matter what tv we use in the house they all freeze up watching tv.  Especially with Netflix, paramount plus, etc.   all connectors have been changed and new WiFi box, upgraded speed to 1200 and still the same.  

Official Employee

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1.6K Messages

1 year ago

@cmcorton Thank you for reaching out via or Xfinity Forums. I am sorry for the frustration you have had while trying to enjoy your cable service. I would be happy to troubleshoot this with you and schedule a tech appointment if needed. To get started, please send our team a direct message with your full name and full address.

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