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Friday, January 10th, 2025 9:05 PM

pairing x15 remote to my hisense TV

recently I purchased a 43" Hisense TV. When tried to pair my x15 remote to the tv the screen said it found a Toshibi TV (not my Hisense). I continued and got the volume and channels to work. What I'm experiencing is about a 5 to 10 second delay before any action takes place.  Because of the delay it is almost impossible to manually enter an codes to the remote. Any Ideas

Official Employee

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2K Messages

8 hours ago

Hello user_6xzove, that would be pretty annoying to deal with when you're trying to relax and start your weekend. A good first step would be to reset your TV Box by removing the power source and then plugging it back in. When you attempted to pair your Hisense were you able to manually search for your TV? 

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