U

Visitor

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1 Message

Tuesday, May 4th, 2021 5:38 PM

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pairing new x1 remote with klipsch soundbar to change volume

The new remote will not pair the new box through the klipsch spundbar to the LG television.

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Official Employee

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3.4K Messages

4 years ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I'm truly sorry to hear that you aren't able to pair your remote to your sound bar. We can definitely see if we can help walk you through it. Do you already have the sound bar set up as the preferred output for sound? Can you tell me what steps you have already tried? I know your time is valuable and I don't want to ask you to repeat any steps if it isn't necessary. 

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