Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_08loav
1st Topic

1 Message

Friday, October 20th, 2023 1:44 AM

Closed

Pace PDX…No Software to Execute

Getting this message and have tried to resolve based on other online advice and getting nowhere.

Question

 • 

Updated 

1 year ago

109

3

0

Was this helpful?

XfinityThomasA

Official Employee

 • 

1.8K Messages

1 year ago

Oh no, @user_08loav! It's important to us you're able to enjoy your shows and we'll get to the bottom of this! Can you confirm which Xfinity TV box you have that is displaying this error message? Also, have you tried troubleshooting your services using the Xfinity app? 

0

0

user_pxegf1

1 Message

1 year ago

Same problem. No solution offered. Not helpful. 

1

0

XfinityBillie

Official Employee

 • 

2.8K Messages

@user_pxegf1 We appreciate you taking the time to reach out to us here on our Xfinity Forums. Have you already tried any of the steps @XfinityThomasA outlined above? Can you also confirm what model X1 box you have?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_yj6odq

1 Message

1 year ago

Same issue on one of the secondary tvs.  Will a new box fix the issue?

0

0

forum icon

New to the Community?

Start Here