fijisac's profile

Regular Visitor

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2 Messages

Wed, Apr 22, 2020 7:00 PM

Closed

Pace ABL 1.18V Stuck on update screen

so my cable box went into update mode a few days ago and has been stuck on the same screen for day. I have had reset signals and new update signals sent but none.of them have worked. Can someone please help me.

Regular Visitor

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2 Messages

2 y ago

So who do I contact to get a replacement box?
CCAndrew

Gold Problem Solver

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25.9K Messages

2 y ago

There’s no coming back from that, it needs swapped out.

Official Employee

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3K Messages

2 y ago

Greetings, @fijisac! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear of the issues you are running into with your cable box. I would like to have a look at the box and send out one if we need to. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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