user_3hpa9o, Hi there! Thank you so much for your patience while waiting for a response and for reaching out to find this information. I can understand how important it is to access this information. You've reached the right place for help. To help locate the status of your services, we offer a great digital option called our digital Status Center.
You will want to sign in with your XFINITY ID and password on the welcome page. This is a great tool for easily troubleshooting, checking the connection status of your equipment, and checking on the status of a service interruption! Please let me know if this helps.
EG
Expert
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106.6K Messages
20 days ago
@user_3hpa9o
Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinityGabriel
Official Employee
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1.8K Messages
18 days ago
You will want to sign in with your XFINITY ID and password on the welcome page. This is a great tool for easily troubleshooting, checking the connection status of your equipment, and checking on the status of a service interruption! Please let me know if this helps.
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EG
Expert
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106.6K Messages
18 days ago
@XfinityGabriel
Gee whiz....... That link looks familiar...... 🙄
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