Josmall's profile

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2 Messages

Friday, April 24th, 2026 1:34 PM

Our set top box thinks we are in The Bay Area but we are in Central Ca

As a result of the set top box thinking we are in the Bay Area we are getting Bay Area Local Channels.  Please HELP

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Official Employee

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1.1K Messages

3 hours ago

Hello @Josmall, thank you for taking the time to leave a post. Thank you for bringing this to our attention. I can understand how confusing and frustrating that must be. When your set-top box believes it’s located in a different region, like the Bay Area instead of Central California, since it’s been a few days, are you still experiencing issues with the incorrect channel lineup, or has that been resolved?

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