Visitor
•
1 Message
Only tennis channel loses sound and rebooting does not fix it—other TVs in house have the sound. Other channels too
this happens regularly only to tennis channel. Rebooting the box not fix it. Random. Only tennis channel while other channels work, and tennis channel works on other TVs. Do I need a new box?



EG
Expert
•
120K Messages
4 months ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
0
0
XfinityTommy
Official Employee
•
3K Messages
4 months ago
Good morning user_j2b4kl, have you attempted to run a system refresh in the Xfinity App?
0
0
user_uqfv0o
Visitor
•
2 Messages
15 hours ago
Same here on my tv. No sound on tennis channel only
1
0