Visitor

 • 

1 Message

Saturday, April 11th, 2026 1:49 PM

Only tennis channel loses sound and rebooting does not fix it—other TVs in house have the sound. Other channels too

this happens regularly only to tennis channel.  Rebooting the box not fix it.  Random. Only tennis channel while other channels work, and tennis channel works on other TVs.  Do I need a new box?

Oldest First
Selected Oldest First

Expert

 • 

120K Messages

4 months ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance. 

Official Employee

 • 

3K Messages

4 months ago

Good morning user_j2b4kl, have you attempted to run a system refresh in the Xfinity App? 

Visitor

 • 

2 Messages

15 hours ago

Same here on my tv. No sound on tennis channel only

forum icon

New to the Community?

Start Here