Visitor

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7 Messages

Monday, June 15th, 2026 3:27 PM

On screen tv guide stuck on quick tips

Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc.

Any thoughts?

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Visitor

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7 Messages

47 minutes ago

It's not totally fixed yet. Duh. I added my favorites back in. Realized I wanted to ditch one. It's still in the list even though it's not starred. 

Visitor

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1 Message

7 minutes ago

Well, it appears that Comcast/Xfinity erased the "Favorites" guide contents in an update overnight for everyone across the country including me.  Just spent the last 45 minutes reloading all the favorites one by one. :((((  Just wait until subscribers return from work today to find their favorites guide no longer works and they have to reload from scratch!!.  THANKS A LOT COMCAST!!!!!!!!!

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