Visitor
•
7 Messages
On screen tv guide stuck on quick tips
Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc.
Any thoughts?
Visitor
•
7 Messages
Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc.
Any thoughts?
XfinityOrlandoM
Official Employee
•
3.4K Messages
9 hours ago
@user_f0m4hz
Thank you for reaching out. We apologize for the inconvenience you’re experiencing with the X1 guide.
Have you tried unplugging the TV box’s power cord for 30–60 seconds to perform a hard reboot?
12
0