Usmcchris's profile

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1 Message

Mon, Sep 28, 2020 9:00 PM

not support!

Pretty much every time or every other time I turn on my TV it says "not support!" Then I have to reset the cable box and the white box and then wait. Sometimes I have to do it twice. I've had it for maybe a month and this just started happening like a week ago

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Rustyben

Expert

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24K Messages

7 m ago


@Usmcchris wrote:
Pretty much every time or every other time I turn on my TV it says "not support!" Then I have to reset the cable box and the white box and then wait. Sometimes I have to do it twice. I've had it for maybe a month and this just started happening like a week ago

the symptom might mean that your set top box is set to 'powersave' = on. if so, it is disappearing from the TV's HDMI port (data). try turning off powersave on the set top box.

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