Regular Visitor
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7 Messages
Not getting Dolby Vision/HDR from HBOMAX
I have the xi6 box for my 4k tv (LG). Normally I would use the LG apps to watch streaming but LG and HBOMAX don't have an agreement so i use the xfinity box. For several weeks now when i watch new HBOMAX movies that say HDR/dolby Vision it does not come through. The LG tv will say at the top that I am watching in HDR. I have reset the box and signed out/in several times with no change. Any idea why this is happening?
carol601
Contributor
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91 Messages
4 years ago
At least it's good to know I'm not the only one having the problem with HBO MAX not displaying HDR and/or Dolby Vision. Imagine, Wonder Woman 1984 which shows in the description as available in 4K UHD but when I play it through the Xfinity box, it does not show HDR OR Dolby Vision. Ridiculous when I'm paying for the ad-free version of HBO/HBO MAX
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