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user_d54dde
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Saturday, September 7th, 2024 7:31 PM

No, Xfinity signal When you turn on your Samsung TV

All these questions and answers are the same! I also have the same problem I’ve contacted Xfinity had four different boxes. They charge me $200 service call still doesn’t work the cable change the router. Spent way too much time speaking with Xfinity and Samsung

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2 months ago

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XfinityMartyR

Official Employee

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1.5K Messages

2 months ago

 

user_d54dde Thanks for reaching out! Are you still having a concern with your TV?

 

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user_d54dde

2 Messages

Yes when you turn it on you, hold your breath to see if it’s going to come on or not

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2 months ago

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XfinityRay

Official Employee

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2.2K Messages

We certainly don't want that happening, user_d54dde! We want to get to the bottom of this so your service is easy to use once again! Are you just seeing a black screen when you turn the TV on? If you press the Xfinity button twice on the remote or switch the input on the TV away and back to Xfinity does the service come back on? 

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2 months ago

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