Greetings, @user_aod59j! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your cable service, but you have definitely come to the right place for assistance.
At this time, Xfinity TV is not compatible with NOW Internet (https://www.xfinity.com/support/articles/now-internet-faqs). I apologize for any frustration this may have caused. Did you have both TV and Internet together before you signed up for NOW Internet, or was your account TV Only?
XfinityJamesC
Official Employee
•
1.8K Messages
22 days ago
Greetings, @user_aod59j! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your cable service, but you have definitely come to the right place for assistance.
At this time, Xfinity TV is not compatible with NOW Internet (https://www.xfinity.com/support/articles/now-internet-faqs). I apologize for any frustration this may have caused. Did you have both TV and Internet together before you signed up for NOW Internet, or was your account TV Only?
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