Anyone able to get through to support? Even their support page on the web won't load. Very poor look for Xfinity? Its almost like they hate their customers....err i mean members.
Hello @scootypuffsr, thank you for reaching out! Our teams are aware of the TV service interruption going on right now. We are working hard to get it fixed as quickly as possible.
Same problem! No TV but have internet and phone. Can't connect to app or website and have been calling 800 number for 3 hrs and just get a busy signal. This is no way to run a business - there AI bot system is a complete joke!!
kp1555
Regular Visitor
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11 Messages
2 hours ago
Same here since about 12:45pm - can't get through on the phone, in the app or online.
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user_i6zl70
Visitor
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2 Messages
2 hours ago
same for me no tv but internet
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scootypuffsr
Contributor
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31 Messages
2 hours ago
Anyone able to get through to support? Even their support page on the web won't load. Very poor look for Xfinity? Its almost like they hate their customers....err i mean members.
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XfinityAbby
Official Employee
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979 Messages
1 hour ago
Hello @scootypuffsr, thank you for reaching out! Our teams are aware of the TV service interruption going on right now. We are working hard to get it fixed as quickly as possible.
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user_zonfpr
Visitor
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1 Message
1 hour ago
Same problem! No TV but have internet and phone. Can't connect to app or website and have been calling 800 number for 3 hrs and just get a busy signal. This is no way to run a business - there AI bot system is a complete joke!!
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