U

Visitor

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1 Message

Tue, Jun 28, 2022 10:29 PM

No sound

My Xfinity streaming TV video has no audio. The picture is fine and navigation is fine. My laptop audio does work because I've gone on to YouTube and Vimeo and the sound on those videos are fine. When I stream Xfinity TV from my Fire Table and iPhone 7 it also works fine. But for some reason while I do have audio with my laptop it's just not working for the Xfinity streaming. 

Official Employee

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610 Messages

3 m ago

Hello @user_5364ac and thank you for taking the time to create this post for our Community Forum! I am sorry to hear about the audio issues on the Xfinity Stream app. Have you checked the audio settings on your TV and also within the Stream app? Please let us know what other troubleshooting you have tried, if any. We look forward to helping you!

 

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