Visitor
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1 Message
No sound on only fox news
Starting to get a bit suspicious here, why should 1 single channel out of 100+ have no audio ?
Happens on multiple TV's in the household so its not a weird TV issue, not a single other channel is mute besides fox, started about 3 days ago. Am feeling ripped off here, anyone know whats going on ?
CCDaniel
Problem Solver
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606 Messages
3 years ago
i can only imagine how frustrating it is to try and watch something your interested in but only to find out the sound is not working. This is not something that we want you to have to deal with. I'm here to assist you. Please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_534b03
Visitor
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2 Messages
3 years ago
I too have no sound on Fox news
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