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09/19/2026 12:17 AM
I plugged in my new Xfinity TV box followed the prompts and it is not working
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Official Employee
2.8K Messages
26 days ago
We appreciate you connecting with us here in our community, @user_rp8z87, about your X1 cable box. We're happy to help.
To activate your X1 cable box, follow these steps:
Here's a helpful article: https://www.xfinity.com/support/articles/x1-stb-activation.
(edited)
XfinityLinda
Official Employee
•
2.8K Messages
26 days ago
We appreciate you connecting with us here in our community, @user_rp8z87, about your X1 cable box. We're happy to help.
To activate your X1 cable box, follow these steps:
Here's a helpful article: https://www.xfinity.com/support/articles/x1-stb-activation.
(edited)
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