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1 Message
Wednesday, August 20th, 2025
Cable box isn't working
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Official Employee
2K Messages
3 days ago
Thank you for reaching out here @user_fmwwr9. I would be happy to check on any issue with that box from here. Are you getting any type of error code or message on that box? Have you tried the troubleshooting steps on the Xfinity app?
XfinityJohnG
Official Employee
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2K Messages
3 days ago
Thank you for reaching out here @user_fmwwr9. I would be happy to check on any issue with that box from here. Are you getting any type of error code or message on that box? Have you tried the troubleshooting steps on the Xfinity app?
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