Visitor

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3 Messages

Sunday, August 30th, 2026 7:26 PM

No signal detected

My TV says no signal detected. I’ve had it plugged into HDMI one and the box is lit. I have unplugged everything and plugged back in still no change. Also tried HDMI two with the same result

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Official Employee

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2.7K Messages

13 hours ago

Thanks for joining us here in our community, @user_pinidx, about your cable concerns. You've reached the right place for assistance. I appreciate you sharing the troubleshooting you've already tried. Have you tried a different HDMI cable? Have you unplugged the cable power cord at the wall outlet? 

 

Here: https://www.xfinity.com/support/articles/troubleshoot-tv-no-picture-black-blue-screen is an article with more helpful information.

(edited)

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