Frequent Visitor
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13 Messages
No longer getting real Xfinity on Demand menu with LG remote control
Up until just recently I have been able to select Xfinity on Demand (with the genuine menu that includes news, sports, movies, networks, etc., as tabs at the top of the menu screen) using my original LG smart-tv (2017 model) remote by selecting XDM1 from the Guide menu. Now when I select that channel I am receiving a totally different menu that says "Xfinity Presents", along with a random number of unrelated selections. My call into a Comcast rep was useless as she did not seem to know what "Xfinity Presents" means. She did note that there were some channel "revisions" made at Comcast back on/about April 28th, 2020. Another channel (#199) also indicates XDM, however, it gets the same generic menu, and not the original Xfinity on Demand menu. How can I access the original XDM menu from that remote? Am I now required to use the Comcast remote for XDM? I also tried re-setting the box, to no avail? Please help?
NIckBell
New Poster
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1 Message
4 years ago
When watching your cable signal, press the “...” button next to the 0 on the number pad. A list shows up on the right side of the screen. Choose “Menu” from the list.
If you are looking for the shortcut to the Comcast Sports App (C on the X1 remote), it is the red (.) shortcut button on the Magic Remote.
The green (..) shortcut button on LG’s remote is empty. If anyone from LG is paying attention, that would be a fantastic place to put the X1 remote’s Xfinity button!
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