No light on cable box

Question

My cable box is not showing it is on.  It appears dead.

EG · Answer

The concern is not 'Home Security Devices And Equipment' help related. Topic moved here to the TV help section for assistance.

XfinityThomasA · Answer

user_z1egqo - Oh no! Is it showing that it's receiving power? Have you tried troubleshooting using the Xfinity app? We can help ship equipment right here, and, you're able to swap out equipment at a nearby Xfinity service center.

X1

user_z1egqo

No light on cable box

EG

XfinityThomasA

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