No light on cable box

My cable box is not showing it is on. It appears dead.

Responses

EG

Expert

•

107.1K Messages

4 months ago

The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the TV help section for assistance.

0

XfinityThomasA

Official Employee

•

1.8K Messages

4 months ago

user_z1egqo - Oh no! Is it showing that it's receiving power? Have you tried troubleshooting using the Xfinity app? We can help ship equipment right here, and, you're able to swap out equipment at a nearby Xfinity service center.

0

X1

user_z1egqo

No light on cable box

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