JamieL2's profile
JamieL2
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1st Kudo

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23 Messages

Fri, Apr 2, 2021 11:33 PM

No buffer when I turn on TV

More often than not, when I turn on my TV there's no buffer of the channel currently showing. Why would this happen?  I never turn off my DVR.  Also, on the Tivo I used to have, you could see buffers for 4-5 different channels. Is that available on this DVR?

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Updated 

9 d ago

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4

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billmich88888

Regular Contributor

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402 Messages

1 m ago

I am wondering about that too, it used to never do this, its like the buffer goes away when the tv is off and the HDMI handshake is broken

ANYONE have a reason/theory?

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Rustyben

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24K Messages

1 m ago

turn off power saver on DVR and turn off CEC control on the set top box and TV.

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JamieL2

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23 Messages

@Rustyben it seems ridiculous that I’d need to turn off CEC control just to use this function.

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11 d ago

JamieL2

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23 Messages

1 m ago

The settings are already as you indicated. It happened today, after I had been watching a saved show. I went to live tv and went to record the program that was playing (40 minutes in), and it didn’t record anything buffered.

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Rustyben

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24K Messages

25 d ago

the recording will not 'add' the buffer the recording begins when you start the recording.

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billmich88888

Regular Contributor

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402 Messages

@Rustyben  it USED to do that

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23 d ago

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JamieL2

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23 Messages

@Rustyben that’s just stupid.what’s the point of having a buffer if you can’t record it?

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11 d ago

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JamieL2

Frequent Visitor

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23 Messages

Not saying your response is stupid - just that the DVR would work that way.

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11 d ago

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ComcastJoeTru

Official Employee

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6.7K Messages

Hello JamieL2. Thank you for creating a post on our Forum. I can assist with troubleshooting and as needed, submitting a ticket to our Advanced Repair Team to look into this issue more closely for you. Please reach out to us via direct chat message and send your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.

 

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9 d ago

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