2 Messages
No "Bluetooth Options"
Affer getting the TV set up with Xfinity, I have it all set up and functioning. I am trying to connect a bluetooth device for my grandmother to hear better like we had before Xfinity TV but I have no bluetooth options like support says I should have. They updated the software and are claiming they don't understand the problem. No surprise because as most of you know, their support is horrific.
Any users here have any ideas? I had it set up just fine via Hulu and other connections but not with Xfinity. Please advise.
Craig
XfinityKrista
Official Employee
•
1.2K Messages
3 months ago
Hello @drumula, thank you for taking the time to reach out on social media. This link has information on how to pair your Bluetooth device with your X1 box https://www.xfinity.com/support/articles/x1-pair-tv-box-with-bluetooth.
If you still have questions, please feel free to reach out.
To do so, click on the chat icon located at the top right of this forums page.
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user_kt8kra
2 Messages
2 months ago
Hi, I just ran into this same issue. You need to make sure you have an XG1v4 model DVR. Then you'll see the bluetooth option under Device-Audio menu. I now have that but I can't pair my iJoy headphones yet so I'm still working on that part :/
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