Regular Visitor
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3 Messages
NewsmaxTV
I want to get NewsmaxTV. What is X1, do I have it? How would I know. Newsmax does not come up on Channel 1115.
Regular Visitor
•
3 Messages
I want to get NewsmaxTV. What is X1, do I have it? How would I know. Newsmax does not come up on Channel 1115.
Responses
Accepted Solution
ComcastTambrey
Official Employee
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2.7K Messages
6 m ago
Hello, McKaya! Welcome to the Xfinity Forums.
I appreciate you reaching out to us with all your questions about your lineup and the X1 platform.
The biggest difference you will find between X1 and what we call Legacy, would be your guide. X1 was created to help make the guide easier to use for our customers so it focuses on larger lettering, quick navigation, and picture to go along with your favorite titles!
I'd be more than happy to look over your account with you to see if we need to get you switched over to X1 and help you find all the channels you are looking for! Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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CCAndrew
Diamond Problem Solver
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25.9K Messages
6 m ago
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McKaya
Regular Visitor
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3 Messages
6 m ago
Thank you for the information. I checked the bottom of the box and though it looks like the whole alphabet and number system, nothing says X1. It does say it was manufactured in 2011 so I guess it is too old. I'll have to see if I can get get a new one.
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LeeSoFL
Valued Contributor
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357 Messages
6 m ago
Newsmax is located near the science fiction channels.
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McKaya
Regular Visitor
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3 Messages
6 m ago
Yes, thank you. I find that I need to update my TV boxes and that is being taken care of. Apparently I have some antiques. Ann McKay
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