McKaya's profile

Regular Visitor

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3 Messages

Mon, Nov 30, 2020 11:00 AM

NewsmaxTV

I want to get NewsmaxTV.  What is X1, do I have it?  How would I know.  Newsmax does not come up on Channel 1115.

Responses

Accepted Solution

Official Employee

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2.8K Messages

8 m ago

Hello, McKaya! Welcome to the Xfinity Forums. 

I appreciate you reaching out to us with all your questions about your lineup and the X1 platform.

 

 

The biggest difference you will find between X1 and what we call Legacy, would be your guide. X1 was created to help make the guide easier to use for our customers so it focuses on larger lettering, quick navigation, and picture to go along with your favorite titles! 

 

I'd be more than happy to look over your account with you to see if we need to get you switched over to X1 and help you find all the channels you are looking for! Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".

CCAndrew

Gold Problem Solver

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25.9K Messages

8 m ago

X1 is the type of box you have. Since nobody’s been in your house, only you would know the equipment that you have. Look on the bottom there’s usually a model number
McKaya

Regular Visitor

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3 Messages

8 m ago

Thank you for the information.  I checked the bottom of the box and though it looks like the whole alphabet and number system, nothing says X1.  It does say it was manufactured in 2011 so I guess it is too old. I'll have to see if I can get get a new one.

LeeSoFL

Contributor

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358 Messages

8 m ago

Newsmax is located near the science fiction channels.

McKaya

Regular Visitor

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3 Messages

8 m ago

Yes, thank you.  I find that I need to update my TV boxes and that is being taken care of.  Apparently I have some antiques.  Ann McKay

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