Frequent Visitor
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9 Messages
New x1 box not working
New x1 box suddenly not working, it is stuck on one channel, there is no on screen display and it will not respond to the remote. I have restarted/refreshed multiple times with no results. The box worked fine a week ago. The remote will operate the tv, but not the cable box.
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Accepted Solution
jmf1964
Frequent Visitor
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9 Messages
1 y ago
Thanks, I called comcast and they got it straightened out. the remote had somehow become unpaired from the box. The guy fixed it in about 3 seconds.
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CCAndrew
Diamond Problem Solver
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25.9K Messages
1 y ago
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