robertcartier's profile

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Thursday, December 17th, 2020 7:00 PM

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new X1 box never fully boots up

Got a new TV....X1 box would never finish booting up....exchanged the box.....same problem.....can anyone tell me wat the issue is?

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Expert

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24.6K Messages

5 years ago


@robertcartier wrote:

Got a new TV....X1 box would never finish booting up....exchanged the box.....same problem.....can anyone tell me wat the issue is?


has that outlet ever worked? you said you got a new TV, is this an existing/working set top box?

Gold Problem Solver

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3.3K Messages

5 years ago

Hi, robertcartier. Thanks for posting! It does sound like either the cable outlet is inactive or that there isn't a strong enough signal at the outlet. We would be glad to have a technician out for you if you'd like. 

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