Visitor
•
1 Message
New TV set box upgrade: PX032ANI to XiD-C
I just received the upgrade TV set box XiD-C (instructions leave a lot to be desired but that is a different issue) but I have three of the old TV set top boxes, do I need to upgrade all three or is the one upgrade TV set top box I received sufficient? Also, what "good stuff" is the new box providing? The upgrade box does come with all the necessary cables and an Xfinity remote (looks to be the same as my existing XR15 remote so wonder if I need the replacement remote).
Accepted Solution
CCCassandra
Problem Solver
•
502 Messages
3 years ago
Hi @user_f54ab8! Thank you for joining us on Xfinity Forums for assistance. I'm glad you've received the new box. Our team can definitely help with making sure you have all the details for this new equipment as well as checking if the other boxes needed to be upgraded. Can you please send us a direct message with your first and last name and the account address to get started?
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (top right corner)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0