Montegar's profile

New Poster

 • 

3 Messages

Tue, Nov 12, 2019 7:00 PM

New Smart TV

I recently bought a new LG Smart TV. I tried using a HDMI Cable to hook up to HDMI 1, it said No Input. So I tried HDMI 3, again it said no signal (HDMI 2 is the ARC connection for the sound bar). Does xfinity not work with thenew tv's?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Rustyben

Expert

 • 

24K Messages

2 y ago


@Montegar wrote:

I recently bought a new LG Smart TV. I tried using a HDMI Cable to hook up to HDMI 1, it said No Input. So I tried HDMI 3, again it said no signal (HDMI 2 is the ARC connection for the sound bar). Does xfinity not work with thenew tv's?


examine the HDMI ports on your set top box. the one you need to use is 'to TV' (the input HDMI is not connected).

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

 • 

3 Messages

2 y ago

Thank you. I will double check my connections instead of assuming I did it right

New Poster

 • 

1 Message

1 y ago

Hey did you ever get to the bottom of this I’m having the same issue

New to the Community?

Start Here