mevans138's profile

New Poster

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1 Message

Mon, Dec 21, 2020 10:00 PM

new small boxes wont connect

 new small boxes wont connect , but old small boxes do, please advise

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

What models was the old and what is the model of new. Small can be anything

Official Employee

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207 Messages

6 m ago

Hi, @mevans138! Thanks for reaching out for help with those small boxes! We appreciate you dearly for your patience. We can help! To get started, please click on my handle “ComcastGabe” and send us a private message with your full address and your first/last name so I can confirm that I am working on the correct account and take a look at what’s going on.

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