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Tuesday, February 6th, 2024 12:56 AM

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New Samsung TV Remote to control Xfinity

I have my TV remote setup to control the channels and I can access the guide. So the pairing seems fine.
How do I access my recordings and pause/play ff/rw the shows?
My remote is the newest style that comes with the Neo QLED S90C series TVs.

Official Employee

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1K Messages

10 months ago

@user_jacobsen Thank you for reaching out! Unfortunately, we cannot help you in support of programming 3rd party remotes. You would need to contact the manufacturer (in this case, Samsung). From personal experience, most TV remotes will have limited access to which X1 functions they can control. We recommend using your Xfinity remote to control your cable box, TV, and sound system.

1 Message

It’s too bad. Samsung One remote is so much easier and efficient. It works with RCN and Fision/Hotwire cable boxes, Netflix, Prime and AppleTV with no issues. But we have to keep the Xfinity remote out to get Guide and Recordings on Xfinity box. Just like the restart/rewind functionality that most cable boxes support - except Xfinity. Wish our condo building would go back to RCN. 

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