Hey there user_x0l44m,I hope you're doing well! I understand how important it is for you to receive your two new remotes promptly so you can get back to enjoying your TV experience. No worries, we’re here to help! Our Digital Care team can help you with your remote shipment order. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
westwayneguy88888
Contributor
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343 Messages
28 days ago
call 1-800-comcast, and I'm sure they can hook you up
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XfinityNatalie
Official Employee
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271 Messages
26 days ago
Hey there user_x0l44m,I hope you're doing well! I understand how important it is for you to receive your two new remotes promptly so you can get back to enjoying your TV experience. No worries, we’re here to help! Our Digital Care team can help you with your remote shipment order. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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