Visitor

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2 Messages

Tuesday, April 28th, 2026 8:08 PM

new remote

remote dose not work ,new battery, tryed unpair, and repairing ,still not working,unpluged box for 30 sec. is a new remote on the way?

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Visitor

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2 Messages

3 days ago

waiting for new remote for a week, when is it comming?

Official Employee

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201 Messages

Thanks for taking the time to post on our Xfinity Community Forums page, @user_mrll0v. Have you received the remote control? If not, when and how was it ordered?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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