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2 Messages
Monday, March 23rd, 2026 1:31 PM
My new remote won't turn the TV on or off and I have no control with volume
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Expert
117.7K Messages
1 month ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section for assistance.
Official Employee
2.5K Messages
To program your Xfinity remote to control your TV power and volume, follow these steps:
For more details, see: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
EG
Expert
•
117.7K Messages
1 month ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section for assistance.
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XfinityAngie
Official Employee
•
2.5K Messages
1 month ago
To program your Xfinity remote to control your TV power and volume, follow these steps:
For more details, see: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
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