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2 Messages
03/23/2026 1:31 PM
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My new remote won't turn the TV on or off and I have no control with volume
Responses
Expert
122.7K Messages
7 months ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section for assistance.
Official Employee
3.1K Messages
To program your Xfinity remote to control your TV power and volume, follow these steps:
For more details, see: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
EG
Expert
•
122.7K Messages
7 months ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section for assistance.
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0
XfinityAngie
Official Employee
•
3.1K Messages
7 months ago
To program your Xfinity remote to control your TV power and volume, follow these steps:
For more details, see: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
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