Support
Offers
Sign in
Visitor
•
1 Message
Tuesday, May 20th, 2025 6:31 PM
New cable box is not booting up
Like
Comment
Follow
Responses
Official Employee
2.6K Messages
19 days ago
Hello, @Ssmelser sorry to hear your new box activation is not going well. Is the TV box getting power? If so, what error message or code are you getting when attempting to boot the device?
XfinityThomasC
Official Employee
•
2.6K Messages
19 days ago
Hello, @Ssmelser sorry to hear your new box activation is not going well. Is the TV box getting power? If so, what error message or code are you getting when attempting to boot the device?
0
0