Visitor
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1 Message
New Cable Box unreliable on playback
When I try to play back recorded programs, the sound frequently drops out. Some times I cannot even play back a recorded program.
This has started to happen with the new DVR box. When will you fix the system so it is reliable?
Thanks,
Bill [Edited: "Personal Information"]
XfinityChelseaB
Official Employee
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2.4K Messages
2 hours ago
Hello @user_gggs26, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Check out our Troubleshooting Cable Help Guide and let us know if that helps resolve the sound concerns.
(edited)
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