@user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns. Have you already attempted to manually restart the equipment by unplugging it and plugging it back in?
XfinityMarcus
Official Employee
•
1.5K Messages
2 years ago
@user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns. Have you already attempted to manually restart the equipment by unplugging it and plugging it back in?
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