1 Message

Sunday, November 28th, 2021 7:27 AM


New box keeps shutting off

Just upgraded my box top and now it shuts off every 5 minutes…. I’ve done the unplug, system resfresh etc…. 

Problem Solver


908 Messages

2 years ago

Hello, @user_97e8c0 and thank you for the post! We know how frustrating it is to be without properly working equipment. You're in the right place for help!


Has this cable box worked since you upgraded it? Also, did you activate your new cable box on your own or through customer service?

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