New box for DVR service
Might be a silly question but if I upgraded my service to have DVR (never had it before) should I have gotten a new cable box for my main TV? I went into an xfinity store to exchange my second/bedroom cake box that wasn't working. I inquired about getting internet service and DVR. I upgraded to have both. I was given the large modem/router for the internet and a new box for my bedroom along with one new remote. I was not given a new box for the living room. The box I have is several years old. I was given no instructions other than to download the app. The app recognizes a new second box but of course the main box is the same one.