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8 Messages
Netflix
We have Netflix through our Xfinity account. I have set up three different Netflix profiles for parents, a teen and a 12-year-old. But to get to the Netflix profile signin page, Xfinity is asking for my parental control pin which of course would be useless if I gave it to the kids. How do I bypass this problem???
Rustyben
Expert
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24.6K Messages
5 years ago
your X1 settings, parentla Controls/application locks probably has a generic setting turned on. go there and select skip and mark the apps you wish to lock (in your case definityly not Netflix). and save.
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maMomof2
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8 Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
completely turn off parental controls. fixed? if not, then a parental control is set within Netflix menu.
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maMomof2
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8 Messages
5 years ago
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commodore_dude
Contributor
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92 Messages
5 years ago
I'm having the same issue. Nothing indicates that any of the built-in apps should be locked via Xfinity parental control pin, yet they are. Trying to lock every app OTHER than Netflix still prompts for the parental control pin for Netflix.
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Genetics1
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2 Messages
5 years ago
Mine does the same thing. If I unlock all of the apps it will work without entering the passcode, but if I have any other apps locked, it automatically locks Netflix. This is SUPER frustrating with kids because I DO NEED some apps blocked and others like Netflix are O.K.
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Gadsbyrr
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1 Message
5 years ago
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maMomof2
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8 Messages
5 years ago
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