Visitor
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1 Message
Netflix won’t open, other app do
A few weeks ago, Netflix was stalling to open. Now, it won’t connect at all. Please help. :)
Visitor
•
1 Message
A few weeks ago, Netflix was stalling to open. Now, it won’t connect at all. Please help. :)
skintime
Contributor
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335 Messages
1 day ago
Try unplugging your boxes if you haven't yet
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XfinityCarolyn
Official Employee
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478 Messages
3 hours ago
@user_1nzwgv, I'm sorry you're still experiencing issues with Netflix. I know how frustrating it is when an app that was working before suddenly slows down or stops connecting altogether. To help narrow this down, have you already tried restarting your TV box, as @skintime recommended, and your modem/gateway? Did that work? Also, are you seeing any specific error messages when attempting to launch Netflix? The more details you can provide, the better we can help identify what's causing the issue.
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