In the last week I've encountered an issue with using Netflix through X1. Whenever I try to play a TV show or movie the content would start for a second or two and then I get the following message and error code: "We're having trouble playing this title right now. Please try again later or select a different title" error code tvq-pm-100 (5.2.4). Sometimes I don't even get the message. The screen will freeze and then the STB will reboot by itself.
I've tried exiting and restarting the Netflix app and rebooting the STB multiple times ( even unplugging the STB ), but the issue persists.
I am able to play Netflix content on my TV through Chromecast and my blu-ray player app, just not using X1.
Anyone else having this issue?
7/7/18 Update: Still having the same issues w/ X1. Just finished doing the Button A reset and Netflix login and rebooted the STB and it's still giving me the same error message and/or freezing and rebooting on it's own. Watched 3 hours of Netflix content last night using my blu-ray player app and there were no issues.
8/1/18 Update: Nothing new to report. Still getting same error code after a few seconds of content. Sometimes Netflix just freezes and after a couple of minutes the X1 box reboots. This is occuring even after the UI update of the Netflix app.
8/3/18 Update: Happy to report that the issue appears to have fixed itself. Have been able to use the Netflix app on the X1 box for the last two days with no error code popping up or screen freezing or rebooting. Here is hoping that the fix will hold. Fingers crossed.