Visitor

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1 Message

Saturday, August 16th, 2025

Netflix does not work anymore on our PXD01ANI 2nd tv box

Netflix does not work anymore on our PXD01ANI 2nd tv box.
app opens , keeps spinning.

turned off tv box, then on again after few minutes, does not help.

reset all tv and internet via The Xfinity app.. did not help

netflix does work on the main/primary tv box

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Official Employee

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1K Messages

2 months ago

Hello @user_1m4xp3 Sorry to hear that Netflix is not opening on the cable box. We appreciate you spending the time to take care of the basic troubleshooting steps first. Do any error messages eventually pop up or does it just spin endlessly.

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