Visitor
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1 Message
Netflix account changes users and language
Our connected Netflix account changes users and language from English to Spanish. It is as if someone else's account is connected to our account. I know that the email associated with the account was auto changed by Xfinity.
We have had to create a new separate Netflix account to keep our profiles and viewing history.
Tried getting Xfinity to change our account but they were not able to.
Had anyone what had this issue?
user_Kaitlan
Contributor
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317 Messages
4 years ago
Hello, @user_e6e6ac! I'm sorry to hear about the Netflix account issue; have you tried reaching out to Netflix about this?
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