kevinmci58's profile

Regular Visitor


3 Messages

Sun, Oct 24, 2021 4:04 PM

Need to reset my X1 receiver every hour

If I turn off my television for more than 30 minutes, I need to reset it. This is ridiculous

Official Employee


2.9K Messages

1 m ago

Hi, kevinmci58. Thank you for posting! We understand the frustration this could cause and we want to help. Please provide us more detail surrounding the situation with the cable box, if possible. What causes you to need to reset the box in a case like this, does the cable box come up with an error message/error code?

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