Hi there, @miknov Thank you for reaching out. I'm sorry to hear about the audio and video issues you have been experiencing. Since it's been a few days since you last posted. Are you still having trouble with your service?-Richard
I am having trouble with my TV, lose sound regularly and sometimes this is followed by picture loss and sometimes it stops and repeats several times. This happens on multiple channels. I have tried the reset box stuff with no improvement. In addition, my telephone cuts out when making a call.
XfinityRichard
Official Employee
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3K Messages
3 months ago
Hi there, @miknov Thank you for reaching out. I'm sorry to hear about the audio and video issues you have been experiencing. Since it's been a few days since you last posted. Are you still having trouble with your service?-Richard
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user_yrz71g
Visitor
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1 Message
3 hours ago
I am having trouble with my TV, lose sound regularly and sometimes this is followed by picture loss and sometimes it stops and repeats several times. This happens on multiple channels. I have tried the reset box stuff with no improvement. In addition, my telephone cuts out when making a call.
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