tstack's profile



617 Messages

Saturday, November 5th, 2022 11:50 AM

Need a 4K Cable Box

Hello, How can I get a 4K box (ARRIS XG1v4) for my parents new 4K tv? Currently I believe they have Pace  XG2 which outputs 1080P highest resolution. I was reading these post where if you go to store they might not be able. Can I get one delivered through mail or UPS? Thank you


Accepted Solution

Official Employee


546 Messages

3 months ago

Hi, @tstack. We can ship the 4k cable box to them and UPS would be the ones to deliver it. Can you please click the Direct Messaging icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name and address so we may further assist you.

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