Contributor
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617 Messages
Need a 4K Cable Box
Hello, How can I get a 4K box (ARRIS XG1v4) for my parents new 4K tv? Currently I believe they have Pace XG2 which outputs 1080P highest resolution. I was reading these post where if you go to store they might not be able. Can I get one delivered through mail or UPS? Thank you
Accepted Solution
XfinityBiancaB
Official Employee
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546 Messages
3 months ago
Hi, @tstack. We can ship the 4k cable box to them and UPS would be the ones to deliver it. Can you please click the Direct Messaging icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name and address so we may further assist you.
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